Introduction

At Alanfal International Trading, we are dedicated to providing a smooth, secure, and reliable shipping experience.
Our goal is to ensure your products are delivered safely and on time, with full transparency and flexibility for both local and international customers.

Shipping Options

  • We offer multiple shipping methods to meet your needs, including standard and express shipping.
    Available shipping options will be displayed at checkout, allowing you to select the one that best fits your delivery preferences.

  • Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number to monitor your order’s progress.

Shipping Costs

Local Shipping (Within Bahrain):

  • Free Shipping: We offer free shipping on local orders above a specified amount, which will be clearly indicated on our website.

  • Standard Shipping Fee: Orders that do not qualify for free shipping will incur a standard delivery fee, calculated based on your location. The exact cost will appear during checkout.

International Shipping:

  • Variable Rates: International shipping fees vary depending on the destination country and total order weight. These rates will be automatically calculated and shown at checkout before payment.

  • Shipping Partners: We collaborate with trusted international courier services to ensure prompt and secure delivery. Express shipping is also available for faster delivery times if needed.

Processing Time

  • Order Processing: All orders are processed within 1–3 business days (excluding weekends and public holidays). During this time, we carefully prepare and pack your items for shipment.

  • Order Confirmation: Once your order is confirmed, you will receive an order confirmation email with all relevant details.

  • Dispatch Notification: As soon as your order has been dispatched, you will receive another email with tracking information so you can follow your shipment’s journey.

Estimated Delivery Times

  • Local Orders (Within Bahrain): 2–5 business days from the date of dispatch.

  • International Orders: 7–14 business days, depending on the destination and customs processing times.
    Note: Deliveries to remote locations may take slightly longer. Express shipping is available for faster service.

Customs and Duties

  • International Orders: Please note that customs fees, import duties, and local taxes may apply, depending on your country’s regulations.
    These charges are not included in the product price or shipping fees and must be paid by the recipient upon arrival.
    Alanfal International Trading is not responsible for delays caused by customs clearance.

  • Customs Handling: If additional documents or information are required for customs clearance, our team will assist you to ensure smooth processing.

Tracking Your Order

Once your order has been shipped, you will receive an email with your tracking number.
You can use this to check your order status and follow its journey from our warehouse to your address.
Please note that tracking may not be available in all countries.

Undelivered or Delayed Shipments

While we aim to ensure timely delivery, delays may occasionally occur due to weather conditions, customs issues, or courier delays beyond our control.
If your shipment is delayed or lost, our team will work with our shipping partners to resolve the issue promptly.
In case of a lost package, we will offer either a replacement or a full refund.

Shipping Address Accuracy

It is the customer’s responsibility to provide accurate and complete shipping details at checkout.
Alanfal International Trading is not responsible for undelivered packages resulting from incorrect or incomplete addresses.
If you notice an error in your shipping details after placing your order, please contact customer support immediately.

Need Help?

For any questions or concerns related to shipping, tracking, or delivery, please contact our customer support team.
We are here to assist you and ensure your order arrives safely and on time.